3 days ago
Unreasonable Hospital(ity)
Hey friends 👋🏻 I just finished reading my first book of 2026, and it’s called Unreasonable Hospitality . I picked this book because I was so impressed by the politeness and hospitality in Japan. If you haven’t read my newsletter about Japan, check it out . And it got me thinking- What is it about hospitality that left me with such a phenomenal impression of Japan? If I had to summarize this book into 3 takeaways out of so many good lessons, I’d say: Your team needs to want

